We do not offer returns or refunds except in certain specific cases. If a product is damaged or defective upon arrival, you may be eligible for a return or refund.

• Notify us within 2 days of receipt .
• Provide clear photos of the damage or defect.

Once your case is evaluated and approved, we will provide you with the necessary instructions for an exchange or refund.

If your product is damaged or defective:

1. Contact us within 2 days of receipt .
2. Send us detailed photos showing the damage.
3. After evaluation, we will provide you with the steps for a return or exchange.

Refunds are made to the original payment method.

Shipping costs are calculated during the ordering process. They depend on:

• The weight of your order.
• From the delivery destination.
• From the chosen shipping method.

We are committed to providing you with a clear estimate when you order.

Delivery times vary depending on:

• Your location.
• The carrier's delivery conditions.

We provide an estimate at the time of ordering. You will receive a tracking number once your order has shipped.

If your order does not arrive within the estimated time frame, here's what you can do:

• Use the tracking number provided to check delivery status.
• Please contact us if the problem persists so we can assist you.

We will do our best to resolve the issue quickly.

Yes, we offer international shipping. Customs duties and local taxes remain the responsibility of the customer.

Yes, you will receive a tracking number as soon as your order is shipped. This number will allow you to follow the progress of your delivery in real time.

If you have any questions or concerns, please feel free to contact us. We are here to help. You can find our contact information on our Contact page.

Yes, it is important to check the condition of the products upon receipt. If you notice any damage:

1. Inform the carrier immediately.
2. Contact us as soon as possible to report the problem.